16 Best Product Management Tools to Help You Get the Job Done
16 product management tools across 20 use cases
As a product person, your responsibilities involve so many different things — right from discovery to execution.
And for most of the responsibilities, you need to use tools to make your work efficient.
Not saying that you’ll become an excellent product person only based on the tool. But a good tool will give leverage to your existing skills, and be fun at the same time!
Here’s a list of 16 apps that let you leverage your skills to the fullest (and you might discover an unknown gem):
Whiteboarding — Excalidraw
I use a whiteboard to think or communicate visually in low fidelity. This usually means that I need to draw something quickly, imperfections are tolerable, and you don’t need all the bells and whistles.
Excalidraw is a free, open-source tool that can help you make simple drawings very easily. The best feature is that it has keyboard shortcuts that make whiteboarding seamless.
It’s not great on persistence, templates, and collaboration. For that you should go with Miro or Figjam.
Call Scheduling — Calendly
While setting up user interviews, discussion calls with customers, and much more — use a scheduling app.
Calendly makes that seamless. You just share your link with availability and you’re good to go. The free plan is good enough for majority use cases, although you can go with the paid plan for more features like different call types and automation with Zapier.
An Open source alternative is Cal.com
Async videos — Vimeo
If you’re in a remote global team that works async, screenshare videos will be your best friend. It’s perfect for sharing decisions, status updates — anything that requires a bit more context than is possible with text.
My tool of choice is Vimeo. It offers more features than Loom in the free plan. It works as a Chrome extension and there’s no limit on the number of videos you can upload.
Collaboration in the form of comments doesn’t work as well as Loom, but that’s the tradeoff. Commenting, in most cases, happen in Slack.
If your team has taken the paid plan of Loom, then that’s a good choice too.
Video Calls — Zoom
Video calls for internal meetings and user research are a given. Zoom works best in combination with Calendly.
In case you’re spending a lot of time in user research or a dedicated user researcher, you might consider using a specialized tool like Dovetail.
There are Zoom extensions that extend the functionality and help you record, transcribe audio, and take notes as well such as TL;DV
Calendar — Cron
Earlier, I used Google Calendar to manage my meetings and with the combination of Todoist to block my time for my own tasks.
I’ve recently started using Cron to do this and it’s a sleek experience. It also has features of meeting scheduling, like Calendly.
It’s currently invite-only. Luckily, I have a few invites to give away! Reply to this email or DM me to get an invite code.
Userflow — Whimsical
For drawing user flow diagrams you need the basics: boxes and connectors that you’re able to attach to the boxes.
Whimsical does this really well. If you want a rough flow, you can use Excalidraw.
Or if you want something hi-fidelity, but that lacks the attached connectors, use Figma.
Sketches — Notability on iPad
Sometimes the best way to get started with wireframes is to do very low-fidelity sketches, also known as fat marker sketches in the book Shape Up by Basecamp.
I use Notability on the iPad Pro to do this. It has one feature that’s very useful — you can draw a line and hold it to create straight lines.
You can also try out GoodNotes on the iPad or good ole pen and paper.
Design + Prototype — Figma
Undoubtedly Figma. It’s designed to be multiplayer and platform agnostic (browser based). It outscores Sketch becomes of these aspects, and Sketch hasn’t been able to keep up.
There’s no worthy alternative that I would recommend, tbh.
Competitor Analysis/Data - Google Sheets
Most of the time, you don’t need Excel to do the kinda work that Product Managers do. Google Sheets is good enough.
And Google Sheets is collaborative by default, so that helps.
An alternative would be Excel for more heavy number crunching.
Docs — Notion
Notion has become the place where I do most of my work. And the benefit is that it’s very flexible to focus on both internal and external docs.
Internal - Product Specs, Roadmaps, User Research
External - Help Docs, Release Notes
Decks — Pitch
Decks are used internally for example, communicating roadmaps or externally for customer pitches or fundraising.
For pure visual aesthetics — Pitch is amazing. It’s got really good templates that you can use out of the box.
Downsides are that editing the decks sometimes is cumbersome, there are small things that are different from PowerPoint/Keynote/Slides that cause some dissonance.
Alternatives could be Google Slides for simplicity and collaboration
Communication — Slack
Internal team communication is important to keep everyone updated and on the same page for all work that’s going on.
For all its flaws, Slack is the best communication tool. You just need to optimize it for communication so you don’t spend a lot of time on it.
You should batch process Slack messages, just like you would email. Otherwise, it’s very easy to spend more time in Slack than getting any real work done.
Discord is an alternative for communities and gen Z-led companies.
Task Tracking — Linear
Task tracking is another thing that a PM looks at. Usually from a lens of seeing how much time it would take to get a feature shipped.
Linear is an app that I use and recommend. It is blazingly fast and feels like a joy to use. You can see the craft that has gone into making it. I even featured it in my Speed as a Feature article.
But since task tracking is a collaborative team effort, other people and teams need to migrate to this tool. So be prepared to put on your influencing hat.
JIRA is the most famous alternative. If you’re much leaner, you can even think of Notion Kanban boards to track dev work.
Analytics — Segment/Mixpanel
Making sense of analytics and tracking dashboards is a key responsibility for a PM.
Most startups now use Segment to collect all the analytics and send it out to other apps like Mixpanel or Amplitude to make sense of them.
I use Mixpanel because I’ve found that it serves my use case really well.
Alternative to Mixpanel would be Amplitude.
Email — Intercom
Email marketing for acquisition and retention is as important as building the product.
I’ve used Intercom as my tool of choice to send out email sequences and retention emails.
If you know of a better and cheaper alternative, let me know by replying or leave a comment.
Usability Testing - Userbrain
I just wrote about Usability Testing recently
I’ve used Userbrain as it offers all the basic features like leaving notes on videos, increasing the playback speed, some targeting of users.
I wish it would offer more granular audience selection.
Alternatives are UserTesting and UserZoom.
Bonus: Personal task management - Todoist
I love Todoist for tracking personal tasks. I’ve tried probably every other to-do list app like TickTick, Things etc.
But I’ve always come back to Todoist for its natural language processing for dates. And for its 2-way Google Cal sync for timeboxing.
Alternative is TickTick.
Bonus: Personal Notes - Roam
I use Roam as my random access memory to take notes. I wrote this thread to cover all the use cases I use Roam for:
If you’re in the Apple ecosystem, then Apple Notes is great. If you appreciate networked notes then you will like Obsidian or Logseq. Leave a comment if you would like to see this comparison.
What did I miss? Reply to this email or leave a comment.
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Excellent list, Kavir! So helpful!